현재 위치
Medallion Silver (International shipping available)
| Product Name | Medallion Silver |
|---|---|
| Price | $114.90 |
| Domestic / International Shipping | oversea delivery |
| Shipping (Charge) | $35.00 |
| Payment for Shipping | Parcel Service |
| Chain-Pendant | |
|---|---|
 |
|
(Minimum Order : 1 or more / Maximum Order 0 or less)
Size ChartsSelect quantity.
Product will be automatically added below when you select an option.
| 상품명 | 상품수 | 가격 |
|---|---|---|
| Medallion Silver |
|
114.9 ( |
| TOTAL PRICE(Quantity) : 0 (0개) | ||
이벤트
상품상세정보
* The Eliona Art Jewelry Collection is a custom-made product that goes into production after order confirmation.
* Only if there is a spare in stock, it will be sent immediately after order confirmation.
* It takes 3 to 7 days from production to delivery. (Excluding weekends and holidays)
* We will inform you in advance that it may be difficult to cancel or change your order after confirming the order due to the nature of custom-made.
* We will inform you in advance that exchange or return is not possible due to reasons such as simple change of heart or error due to the nature of custom-made.
Material
Sterling Silver
Size
Length of thin line 55cm
Thick line length 55 + 5cm
Pendant diameter
#01 : 23mm
#02 : 21mm
#03 : 17mm
#04 : 17mm
#05 : 17mm
#06 : 17mm
#07 : 17mm
Customer Notice
▪️ Shopping Guide
Because all ELYONA products are made by hand,
* Product color may vary depending on the monitor.
* Depending on the design, even the same product cannot be 100% the same.
▪️ Bespoke Service | 주문제작
For collection products only, earrings can be transformed into clips or earrings depending on the design.
(There is no additional production fee.)
* In the case of custom made, refunds or exchanges are not possible.
Since all Second Line products are made in a different process than the collection products, custom production is not possible.
Therefore, we will inform you that it is difficult to make orders such as deformation and length change with clip earrings.
▪️ Plated Jewellery | 도금제품
Eliona's plated jewelery is plated with precious metals. Because this was done in a different way for precious metals
It represents the luxurious color of the original metal, and it is thickened to keep it for a long time.
If stored as specified in /Storage and handling, it can be kept in its original condition for a long time.
When the plating peels off or the color fades after long use, it is naturally vintage, and some people like it more.
If you want to re-plat, you can re-plat with the cost depending on the product.
(Some products may not be plated due to design, so please contact us first.)
For detailed repair inquiries, please refer to the following.
▪️ Care | 보관 및 취급
Due to the nature of plating jewelry, it is recommended to minimize exposure to sweat, cosmetics, perfume, water, sunlight, humidity, etc.
It is recommended to keep it in an airtight box and wrap it in a soft cloth to prevent scratch damage.
It is advisable to store individual items such as earrings and jewelery with a smooth area that are bound to collide or overlap with each other.
▪️ Shipping | 배송
Basic delivery takes 2-3 days on average using CJ Logistics.
Custom-made products take 3 to 7 days from production to delivery. (Excluding weekends and holidays)
Quick delivery for Seoul area only, pickup is available directly from the atelier in Sinsa-dong.
▪️ Exchange/Return/Repair | 교환/반품/수선
* We will inform you in advance that exchanges and returns are not possible due to reasons such as simple change of mind or error due to the nature of custom-made.
All metal and plated products have a different period of discoloration depending on the individual handling method.
Depending on the product, whether or not it will be repaired is determined, and the repair date and cost differ depending on the product.
If there is a defect in the product, free repair is possible, but the customer's carelessness or
A repair fee will be charged for repairs caused by wear and tear.
We inform you that round-trip shipping charges are borne by the customer, except in the case of defects in the product.
네이버톡톡 | 인스타그램DM(@elyona) | 010.4338.8345
상품결제정보
We accept the following forms of payment:- Credit Card
- Visa
- MasterCard
- American Express
- Discover
- PayPal
배송정보
- 배송 방법 : Parcel Service
- 배송 지역 : A Region.
- 배송 비용 : $35.00
- 배송 기간 : 7 - 14 days
- 배송 안내 : Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
교환 및 반품정보
1. Address for returns and exchanges:- [06032] 159 gil 23 Nonhyun-ro Gangnam-gu Seoul Korea
2. Requirements:
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
서비스문의
FAQ
- COMPANY Reflect Creation
- OWNER Leona Songhee Lee
- E-mail info@elyona.com
- CALL CENTER +82 (0)70-4100-7043
- ONLINE COMMERCE RESGISTRATION LICENSE 제2010 서울강남-00919호 [사업자정보확인]
- BUSINESS LICENSE 220-08-23845
- ADDRESS #202., Nonhyun-ro 159 gil 23 (Sinsa-dong 566-8) Gangnam-gu Seoul Korea 06032
